Shipping & Returns
Shipping Policy
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Our Wildcrafted Sea Moss Gel requires refrigeration upon arrival. In order to preserve the product we ship our Sea Moss Gel in thermal envelopes with reusable gel ice packs.
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Shipping on orders will be sent out Monday - Wednesday in order to ensure deliveries are made through the week. Be mindfull with HOLIDAYS and days the post office may be closed:
NEW YEAR'S DAY- MARTIN LUTHER KING DAY- PRESIDENT'S DAY- MEMORIAL DAY- JUNETEENTH DAY- INDEPENDENCE DAY- LABOR DAY- COLUMBUS DAY- VETERAN DAY- THANKSGIVING DAY- CHRISTMAS DAY.
Orders placed Thur-Sun will be shipped the following Monday.
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We ship UPS and USPS Priority First Class Only.
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Domestic Shipping
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Inside the domestic US products will be shipped via USPS Priority Mail 2-3 day delivery and or UPS 1-3 day. Expect your package within 5-7 business days as we do make every order fresh. We use delivery confirmation via tracking number and ship date. Please stay up to date on your shipment so you can immediately refrigerate on delivery.
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RETURNS
We do not accept returns, however please contact us with any questions or concerns and we will be happy to discuss your issue and a possible replacement. If there was a breakage in you jar please send a photo along with your inquiry.
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